No worries—this call is completely free and will only take about 30 minutes. We offer these at no cost because around 1 in 3 people choose to move forward with one of our care programs after speaking with us.
These are the most common areas we treat with advanced biologics to help patients heal naturally and avoid invasive procedures.
Back & Neck
Shoulder & Elbow
Knees
Autoimmune Conditions
Sports & Ortho Injuries
Chronic Pain & Inflammation
Arthritic Pain
Anti-Aging & Longevity
These are the most common areas we treat with advanced biologics to help patients heal naturally and avoid invasive procedures.
Back & Neck
Shoulder & Elbow
Knees
Autoimmune Conditions
Sports & Ortho Injuries
Chronic Pain & Inflammation
Arthritic Pain
Anti-Aging & Longevity
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Stem cells are your body’s built-in repair system—capable of turning into healthy cartilage, muscle, tendon, and more.
They don’t just cover up pain like medications. Instead, they stimulate real healing by reducing inflammation and regenerating damaged tissue.
Treatments use ethically sourced stem cells from donated umbilical cord tissue—never embryonic or fetal sources.
Our stem cells come from Platinum Biologics—the nation’s most respected regenerative lab, known for safety, purity, and clinical results.
Stem cells are your body’s built-in repair system—capable of turning into healthy cartilage, muscle, tendon, and more.
They don’t just cover up pain like medications. Instead, they stimulate real healing by reducing inflammation and regenerating damaged tissue.
Treatments use ethically sourced stem cells from donated umbilical cord tissue—never embryonic or fetal sources.
Our stem cells come from Platinum Biologics—the nation’s most respected regenerative lab, known for safety, purity, and clinical results.
Platinum offers 14+ biologic products — not just one catch-all solution. Options like NanoAir (anti-inflammatory), NanoFlex (structural support), and NanoFlow (vascular repair) allow us to tailor treatment based on your specific tissue type, condition severity, and healing stage.
Platinum uses a peer-to-peer education model instead of traditional sales reps. Their clinical protocols are developed and tested by practicing physicians like Dr. Scott Martin, ensuring everything is based on real-world outcomes, not sales tactics.
This proprietary system matches the molecular composition of each product (e.g., collagen types I, II, III) to the specific needs of the patient. Platinum protocols also use smart “stacking” — like combining NanoAir, NanoFlex, and NanoFlow — depending on inflammation level and healing phase.
Yes. Platinum and its contracted labs are fully FDA-compliant and AATB-certified. They follow strict tissue handling protocols, cryostore all biologics at –130°F, and never pre-thaw products — preserving potency, sterility, and safety.
Yes — Platinum protocols have shown 50–70% pain reduction and 30–55% improvement in mobility within 3–6 months. Key products are backed by PubMed-indexed studies and proven reductions in inflammatory markers like IL-6 and TNF-α.
Absolutely. Platinum’s medical advisors — including Dr. Scott Martin — do not receive financial incentives from product sales. Their recommendations are based purely on clinical experience and patient outcomes.
Many traditional doctors aren’t trained in regenerative medicine and may not be familiar with the latest advancements in this field. We fully respect your doctor’s opinion and are always happy to share scientific literature or collaborate directly with them to ensure you have the best information for your care.
No medical treatment — including surgery — can promise results for every individual.
However, at Konnect Relief, we’re confident in the quality and effectiveness of our therapy. That’s why we offer our Results Guarantee: if, within 6 months of your therapy, you’re not satisfied with your results — and you’ve followed the post-treatment protocols we provide — we’ll give you an additional therapy session absolutely free to help you achieve the outcome you deserve. Most of our patients experience 50–90% relief and significant improvements in quality of life.
Outcomes vary based on factors like the severity of the condition, timing of treatment, product quality, and post-care. In some cases, patients may see physical improvement but feel disappointed due to unrealistic expectations or a lack of belief in the process.
Mindset plays a powerful role in healing, and those open to the process often experience better results.
Yes. Pain often comes from inflammation more than cartilage loss. Many “bone-on-bone” patients see meaningful relief even when imaging shows little joint space.
Stem Cell Therapy is not covered by insurance. Insurance typically covers treatments that manage symptoms—like drugs or surgery—not regenerative therapies that support healing.
However, you can use your HSA, and we offer flexible financing and payment options to make treatment more accessible.
We partner with Platinum Biologics, a U.S.-based lab offering 14 different biologics instead of a one-size-fits-all approach. Our protocols are designed by physicians and personalized to each patient through a system called Biologic Intelligence.
We use ethically donated umbilical cords from healthy, screened mothers. The cells are processed in FDA-registered labs, tested for diseases, frozen at -80°F, and thawed immediately before treatment for maximum viability.
Each batch is rigorously tested for infectious diseases like HIV, Hepatitis, and Lyme. Only batches that meet 100% of safety standards are used. Any that do not pass are destroyed and never used.
No. We use mesenchymal stem cells (MSCs) which are immunoprivileged, meaning they don’t trigger a rejection response. They help the body repair without permanently integrating into your system.
Stem cells respond to signals from inflammation or injury. They travel to the affected area and support the body’s own repair processes by secreting growth factors and modulating inflammation.
We use a proprietary system called Biologic Intelligence, which matches your specific tissue needs and inflammation levels to the correct type of biologic. This ensures targeted, condition-specific treatment.
The number of viable stem cells per injection can vary depending on the source, processing, and storage of the biologic.
We follow FDA and FTC guidelines, which prohibit clinics from advertising specific stem cell counts unless they’ve gone through the full drug approval process. Most clinics that do advertise numbers are either estimating or violating regulations.
We choose to stay compliant and focus on what really matters: delivering safe, high-quality biologics that produce real results for our patients.
Not all stem cell products are equal. Outcomes depend on the type of cells used, how they’re processed, and how they’re administered. We use young, day-zero umbilical MSCs with protocol-driven dosing designed for longer-lasting results.
Supplements don’t contain actual stem cells. They may support your body’s existing cells but cannot regenerate damaged tissue the way our live biologic therapies can.
1. Eligibility Review: We assess your health history, confirm your eligibility, and process payment.
2. Welcome Call: You’re scheduled with our medical team.
3. Consultation: A nurse practitioner reviews your case and prepares you for treatment.
4. Shipping: Our lab overnights the cells to the nurse practitioner and they are brought straight to your door on dry ice.
5. In-Home Injection: The NP arrives at your home, thaws your stem cells in your hand, and administers treatment. The entire process takes just 30–45 minutes.
6. Then the healing begins!
Most patients describe it as similar to a flu shot or B12 injection. We use numbing cream and keep the process as gentle and comfortable as possible.
Our biologics are safe to use in multiple areas during the same visit. In fact, treating more than one area at once can improve healing and reduce the need for future treatments. It’s also more cost-effective, as it avoids additional charges for multiple visits by our medical team.
Everyone's healing timeline is different, but most patients begin noticing improvement between 2 and 6 weeks, with full results often seen within 3 to 6 months—depending on the condition and the individual.
We provide in-home stem cell therapy throughout the United States, with the exception of Maryland and Hawaii due to state regulations.
However, if you reside in one of these states and are willing to travel to a nearby state where we operate, we can still treat you. Our team will help coordinate care based on your travel plans.
Cortisone provides temporary relief but may damage tissue over time. PRP helps reduce inflammation but doesn’t regenerate tissue. Our biologics are designed to support actual tissue repair and long-term recovery.
BMAC involves harvesting your own stem cells from bone marrow. The older you are, the older—and often less effective—your own stem cells tend to be. The procedure is also much more invasive. We use fresh, day-zero, umbilical-derived cells that are young, highly active, and ready to support regeneration.
Gel injections act like joint lubricants and may relieve pain temporarily. Stem cells go further by helping the tissue heal at the cellular level, offering the potential for long-term improvement.
We do not treat or cure autoimmune conditions. However, many patients with these diagnoses report reduced inflammation, improved energy, and better mobility following treatment.
Stem cells won’t reverse brain damage from stroke, but some patients experience improved function, strength, or quality of life. This varies case by case and should be considered supportive—not curative.